Acceptable Usage Policy

Prohibited Uses

Examples of prohibited uses of Falcon's services ("The Services") are described below. The examples are guidelines, and are not intended to be exhaustive.

 

Illegal/Criminal Activity

The Services may not be used in connection with criminal or civil violations of laws, regulations, or other government requirements of any jurisdiction. Such violations include theft or infringement of copyrights, patents, trademarks, trade secrets, or other intellectual property; export control violations; fraud; forgery; pyramid or other prohibited business schemes; and theft, misappropriation, or unauthorised transmission or storage of funds, credit card information, personal information, or online services.

 

Security Violations

The Services may not be used to violate the security of a network, service, or other system. Examples of security violations include hacking, cracking into, monitoring, or using systems without authorisation; scanning ports; conducting denial of service attacks; distributing viruses or other harmful software; smurf attacks; and unauthorised alteration or destruction of web sites or other information.

 

Threats

The Services may not be used to transmit or store material of a threatening nature, including threats of death or physical harm, harassment, libel, and defamation.

 

Offensive Material

The Services may not be used to transmit or store material that is illegal according to the relevant national laws. Examples of material that might be subject to these laws may include:

  • Material of an offensive nature, including obscene and pornographic material (particularly pornography involving children)
  • Indecent, abusive, libellous and hateful materials

Please note that this list is not exhaustive.

 

Spam

The Services may not be used to transmit SPAM emails. Spam includes any of the following:

  • Sending any unsolicited email that could be expected, in our judgement, to provoke complaints.
  • Sending email that does not accurately identify the sender, the sender's return address, and the email address of origin.
  • Sending unsolicited email without identifying in the email a clear and easy means to be excluded from receiving additional email from the originator of the email.
  • Collecting responses from unsolicited email.
  • Sending email with charity requests, petitions for signatures, or any chain mail related materials.
  • Posting messages to an online forum or newsgroup that violate the rules of the forum or newsgroup.

 

Other

The Services may not be used in a manner that:

  • Damages the reputation or goodwill of Falcon or its Clients or Suppliers
  • Violates another ISP's acceptable use policy and/or terms of service